How to Write a Rebuttal Essay Topic - Important Things to Consider When Writing a Rebuttal Essay

How to Write a Rebuttal Essay Topic - Important Things to Consider When Writing a Rebuttal EssayHow to write rebuttal essays for high school is a question that many people have wondered when they were high school students. The truth is that you can write a rebuttal essay on any topic that you want to.The subjects that people ask about the most are things like World War II, President Johnson's trip to Japan, and other political topics that are old timers to them. You may be wondering how it is possible to write a rebuttal essay on these topics when they are topics that are not relevant to your personality or education. Here are a few things to consider. Let's take a look at some ways to use rebuttal essay topics that will be quite helpful.For starters, you have to consider the writer's level of interest in the topic you have chosen. The first thing that you want to do is to get your topic in front of the writer in the form of an assignment so that you can gauge whether he or she has e nough interest in the topic to write a rebuttal essay on it. This step is a very important one because this means that the writer already has an idea as to what topics they would be interested in writing a rebuttal essay on.Now that you have the writer in front of you, let's move onto what you can do about the topic of your rebuttal essay. Remember that you should stay within the confines of what you want to write and stick to that. Try to write a short paragraph about the issue that you are debating with your writer. This helps to build the main argument for the rebuttal essay and helps you to be precise.Also, when writing a rebuttal essay you need to think about the responses that your writer will receive from his or her readers. Most writers in schools tend to be extremely well-organized and meticulous when writing. If you are the one writing the rebuttal essay, do not put all of your ideas and feelings into one paragraph and expect a lot of responses to come back at you.It is ve ry important that you know that you have the resources to write rebuttal essays, because once you start writing and you start to lose focus on the issues, you will not be able to produce a rebuttal essay on a topic if you have never written a rebuttal essay on it before. This means that you need to find the resources to help you with this.You will have to ensure that you keep writing if you want to create a counterpoint to the other side's arguments. This will be very important when writing your rebuttal essay.

Candide Essay example - 608 Words

Candide is a French satire novel written by Voltaire during the Enlightenment period. The novel tells the life story of Candide, a young and honest man from Westphalia. He falls in love with Cundegonde , the beautiful daughter of the Baron of the Thunder-ten-Thronckh. Later he is forced to leave Westphalia therefore begins his adventures throughout many different countries. Throughout his advantures, Candide’s beliefs and experiences have changed dramatically. The novel reflects a type of writing known as bildungsroman. Bildungsroman is a story in which the main character moves from a state of innocence and inexperienced to a state of wisdom and maturity through his or her experiences. The beginning course of bildungsroman is that the†¦show more content†¦One of the most important reason for Candide to want to marry Cundegonde is that he wants to keep his promise and doesn’t want the society view him as an untrustworthy man. He has sacrificed his needs for the judgments of the society. In bildungsroman, the character is usually be able to make a smooth movement away from conformity throughout major conflicts such as individuality vs. conformity. During his adventures, Candide acquires wealth and experiences about the world. These factors cause Candide to question his belief in optimism. After Candide listened to Martin’s philosophy of pessimism, he has changed his views from optimism of Pangloss to Martin’s pessimism. At the end of the novel, Candide rejects Pangloss’ philosophy and Martin’s philosophy. He begins aware of both good things and bad things. He starts to forms his own life opinions by becoming a gardener. This is an example of individuality vs. conformity. In this novel, Voltaire is able to use bildungsroman to moves Candide from an innocence and honest man to a man of wisdom and maturity. After being forced away from Westphalia, Candide is able to acquired some knowledge about the world. He is now matured enough to be able to sacrificed his needs for his reputation. He has gained wisdoms to develop some opinions for himself. Finally, the novel Candide can be considered as a bildungsroman because of theseShow MoreRelatedVoltaire s Candide And `` Candide ``936 Words   |  4 PagesEven though, the broadway play complements Voltaire’s novel, Candide, there are noticeable changes made. These changes are made in order to captivate the audience. Considering the change in time period when Voltaire originally wrote Candide, the changes needed to be made in order to contain more modern aspects that the audience would be drawn to. These changes will be discussed throughout the deliberation of the play, but the most important noticed change would be the doubling of the narrator toRead More Voltaires Candide: The Transformation of Candide Essay1105 Words   |  5 PagesVoltaires Candide: The Transformation of Candide   Ã‚  Ã‚  Ã‚  Candide (1991), which is another version of Voltaire by French writer Francois-Marie Arouet, is a short but diverse story that tells of a young mans journey for love and the hardships he faces all the while keeping a very strong, positive and philosophical outlook on life. The book starts in an unknown year, hinted sometime around the Renaissance, with a young man named Candide. Candide loves the princess of a Baron and is banished fromRead MoreThe Novel Candide 1535 Words   |  7 PagesCandide, a story written by Voltaire, is a travel literature that takes away women’s freedom. This story talks about the concept of optimism in the characters’ lives. According to Margaret A. Bodena man may make no claims, but merely (habitually) describe situations in a positive rather than a negative way, and the question of justification may not even arise† (A. Boden). Women in this story fail to accept the principle of optimism. This is because everything in their lives is not for theRead MoreCandide Essay1302 Words   |  6 PagesCandide Essay Compare/Contrast of 2 Characters Throughout the story of Candide, the author Voltaire uses many of the characters to portray important things in life. The two characters that Voltaire used the most were Candide and Pangloss. Voltaire used these two characters to represent a particular idea or folly that he had about the world. In the story Candide, Voltaire is always portraying his own ideas by using the characters to illustrate his own ideas. Candide and Pangloss represent theRead MoreEssay on Candide658 Words   |  3 Pages CANDIDE By Voltaire nbsp;nbsp;nbsp;nbsp;nbsp;Throughout Candide the author, Voltaire, demonstrates the character’s experiences in a cruel world and his fight to gain happiness. In the beginning Candide expects to achieve happiness without working for his goal and only taking the easy way out of all situations. However, by the end of the book the character realized that to achieve happiness a lot of work, compromises, and sacrifices are necessary. nbsp;nbsp;nbsp;nbsp;nbsp;Candide isRead MoreCandide Paper1355 Words   |  6 PagesCandide is a fictional satire of the optimism many philosophers had for life in general during the mid 1700’s written in response to Alexander Pope’s An Essay on Man. Written by Voltaire, the literary alias of Francois-Marie Arouet, the satire covers religion, the wealthy, love, why people thought natural disasters occurred and especially, philosophy. The novel even goes on to make fun of the art of literature by giving ridiculous chapter headings. Just about everything Voltaire put into CandideRead MoreCandide and Free Will1653 Words   |  7 PagesVoltaires Candide is a novel that is interspersed with superficial characters and conceptual ideas that are critically exaggerated and satirized. The parody offers cynical themes disguised by mockeries and witticism, and the story itself presents a distinctive outlook on life narrowed to the concept of free will as opposed to blind faith dri ven by desire for an optimistic outcome. The crucial contrast in the story deals with irrational ideas as taught to Candide about being optimistic by PanglossRead MoreCandide by Voltaire948 Words   |  4 PagesVoltaire’s novel, Candide, encompasses a lot of things. This includes mockery of the beliefs of an opposing philosopher of the Enlightenment period . But perhaps the most powerful of his satires in his novel is on religion. Voltaire believes in God, but rather a forceful disapproval of religion. He believes that all people should serve God in their own way instead of being told how to believe God through religious officials. The first example of Voltaire mocking religion is after Candide leaves the castleRead More Candide Essay1648 Words   |  7 Pages Francois Marie Arouet de Voltaire’s novella, Candide, incorporates many themes, yet concentrates a direct assault on the ideas of Leibniz and Pope. These two well-known philosophers both held the viewpoint that the world created by God was the best of all possibilities, a world of perfect order and reason. Pope specifically felt that each human being is a part of God’s great and all knowing plan or design for the world. Voltaire had a very opposite point of view in that he saw a world of needlessRead MoreMWDS Candide4817 Words   |  20 Pages Major Work Data Sheet: Candide Title: Candide Author: Voltaire Date of Publication: 1759 Genre: Satire, ‘Conte Philosophique’ (Philosophical Fiction) Biographical information about the author: Francois-Marie Arouet, better known as Voltaire, was born in 1694 in Paris, France. Though his father wanted him to become a lawyer, Voltaire long held a great passion for writing, and rather than going to law school, spent his time extensively composing poetry, essays, and historical studies. His widespread

A Brief Overview and Description of Geography

The science of geography is likely the oldest of all sciences. Geography is the answer to the question that the earliest humans asked, Whats over there? Exploration and the discovery of new places, new cultures, and new ideas have always been basic components of geography. Thus, geography is often called the mother of all sciences as studying other people and other places led to other scientific fields such as biology, anthropology, geology, mathematics, astronomy, chemistry, among others. (See other Definitions of Geography) What Does the Word Geography Mean? The word geography was invented by the ancient Greek scholar Eratosthenes and literally means writing about the earth. The word can be divided into two parts - ge and graphy. Ge means the Earth and graphy refers to writing. Of course, geography today means much more than writing about the Earth but its a difficult discipline to define. Many geographers have done their best to define geography but a typical dictionary definition today reads, The science of the Earths physical features, resources, climate, population, etc. Divisions of Geography Today, geography is commonly divided into two major branches - cultural geography (also called human geography) and physical geography. Cultural geography is the branch of geography dealing with human culture and its impact on the Earth. Cultural geographers study languages, religion, foods, building styles, urban areas, agriculture, transportation systems, politics, economies, population and demographics, and more. Physical geography is the branch of geography dealing with the natural features of the Earth, the home of humans. Physical geography looks at the water, air, animals, and land of the planet Earth (i.e. everything that is part of the four spheres - the atmosphere, biosphere, hydrosphere, lithosphere). Physical geography is closely related to geographys sister science - geology - but physical geography focuses more on the landscapes at the surface of the Earth and not what is inside our planet. Other key areas of geography include regional geography (which involves the in-depth study and knowledge of a particular region and its cultural as well as its physical characteristics) and geographic technologies like GIS (geographic information systems) and GPS (global positioning system). An important system for dividing the subject of geography is known as the Four Traditions of Geography. History of Geography The history of geography as a scientific discipline can be traced back to the Greek scholar Eratosthenes. It was further developed in the modern era by Alexander von Humboldt and from there, you can trace the history of geography in the United States. Also, see the Timeline of Geographic History. Studying Geography Since the late 1980s, when the subject of geography was not well-taught throughout the United States, there has been a revival in geographic education. Thus, today many primary, secondary, and university students are choosing to learn more about geography. There are many resources online available to learn about studying geography, including one article about earning a college degree in geography. While at the university, be sure to explore career opportunities through internships in geography. Great Studying Geography Resources: Branches of GeographyCapitals of Every CountryGeography GlossaryQuestions and Answers About GeographyGeography Facts, Lists, and TriviaMaps and Geographical Information About Every Country (including blank outline maps)Top 10 Reasons to Study Geography (Humor) Careers in Geography Once you start studying geography, youll want to look into various careers in geography so dont miss this article specifically about Jobs in Geography. Joining a geographic organization is also helpful as you pursue a geographic career.

Prescription Assistance For The Elderly Population

Prescription Assistance for the Elderly Population The cost of medical care continues to increase, and for retired individuals on limited budgets the cost of medical care, especially prescription cost, can be staggering. I interviewed my hospital’s case manager, Nelda Peacock, to discuss the issues and concerns with this population, specifically in regards to medication costs. In addition, we explored resources and assistance available to the elderly. Clinical Case Manager Interview Ms. Peacock is one of two full time case managers at my facility, Methodist Stone Oak. When asked about the elderly population and their medical needs, especially in regards to prescription cost, she agreed that it is an issue. We are lucky enough that we are located in an affluent area, so we don’t see the volume of economically disadvantaged that our sister hospitals downtown experience. But, there’s still plenty of people that come to us and need help; I would say the two biggest populations I deal with in this area are Hispanic immigrants and the elderly. Often what I am seeing with the elderly population are uncontrolled chronic conditions, like heart disease and diabetes, and then they end up here at the hospital with complications. Sadly, several of these cases could be prevented with proper care and medication, but the problem is many of them can’t afford their prescriptions or don’t understand the importance of taking them on a regular basis. (N. Peacock, personal communication,Show MoreRelatedEvolution of Programs and Services for Aging Populations Over the Last Fifty Years864 Words   |  4 PagesEvolution of Programs and Services for Aging Populations Over the Last F ifty Years The objective of this study is to examine the evolution of programs and services for aging population over the last fifty years. Toward this end, this brief study will conduct a review of literature that addresses these shifts and changes in policy. The timeline of the history of the services and pogroms for the aging population in the United States is shown in the following timeline and an explanation for these developsRead MoreFinancial Assistance Program For Health Coverage1018 Words   |  5 PagesMrs. Jones, like many older adults, is on a fixed income, has Medicare for health coverage, but lacks prescription drug coverage. She was recently prescribed a new medication by her physician, which she cannot afford. As Mrs. Jones nurse, it is my responsibility to advocate for her by providing education and sharing information on the multiple different avenues available to decrease the cost of the medication prescribed. I will identify three strategies in which I can help Mrs. Jone s afford herRead MoreDemographics and Changing Needs of Patients Requiring Long Term Care1308 Words   |  5 Pagesï » ¿ Demographics and changing needs: Patients requiring long-term care Identify the targeted population The definition of a patient in need of long-term care is a patient who needs assistance to perform the basic acts of daily life. This may be as a result of a chronic condition, trauma, illness or advanced age. Long-term care often involves the most intimate aspects of peoples lives what and when they eat, personal hygiene, getting dressed, using the bathroom (What is long-term care, 2012Read MoreSaving Money With Your Health Insurance909 Words   |  4 PagesBenefits: lets observe some of the statistics in regards of the Obama Care facts for the countries citizens, stated from (Cite), â€Å"8.2 million seniors have saved more than 11.5 billion on their prescription drugs since the year 2010, which shows an average of $1,407 per beneficiary. The Affordable Care Acts provisions have truly helped, assisted within a total of 19.2 billion dollars in fraud, which shows a nearly ten million dollar increase from the five years before that. (Cite) Medicaid expansionRead MoreMedicare : A F ederally Administered Health Insurance Program1423 Words   |  6 Pages Medicare is a federally administered health insurance program that was started in 1965 by President Lyndon B. Johnson, taking effect in 1966. The Medicare program was aimed at aiding the high percentage of elderly individuals who were without health insurance coverage and thus improve their health. Originally, Medicare provided health insurance coverage for retirees and their spouses 65 years and older. However, in 1972 Richard Nixon signed the first change to Medicare, allowing for certainRead MoreHealth Partners Free Clinic Is An Agency That Can Help These Individuals948 Words   |  4 PagesPeople are living longer and the elderly population is gowing by leaps and bounds. In the years to come, this age group will face chronic illnesses. These individuals will need teaching on how to self-manage the sickness. Diabetes medications can cost a person up to $1,379 which is a lot of money for someone on a limited income. Twenty percent of people age 65 and older conveyed taking less prescriptions over the past couple of years (Bennett Flaherty-Robb, 2013). 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Prescription drug abuse not only affects the individual, but can additionally have far-reaching consequences that affect family, personal health, employmentRead MoreSentinel City Essay1179 Words   |  5 Pagesstores, barbers, and the Business Development Center. Industrial Heights has the Interfaith Church, Health Clinic, Department of Transport ation, and School District. Population Health Scavenger Hunt There are many community services offered throughout the city that can assist different types populations such as, children, adults, elderly, homeless, and low-income families. Children and adolescence have access to Parks and Recreation, which consists of parks, facilities, and programs that provide entertainmentRead MoreHospital Readmission Rates Among The Elderly Essay949 Words   |  4 PagesHospital readmission rates among the elderly are steadily becoming a growing topic of concern. Robinson, Esquivel, and Vlahov (2012) describe readmission or re-hospitalization as a return to the hospital shortly after discharge from a recent hospital stay (p. 338). The elderly, defined as 60 years of age and older, account for the highest hospital readmission rates in comparison to other age groups (Robinson, Esquivel, Vlahov, 2012). With medical advances, life expectancy is on the rise, which

The Philadelphia Based Group By John Africa - 1487 Words

MOVE was and is a Philadelphia based group founded by John Africa (Vincent Leaphart) in 1972. This group was a self-proclaimed black liberation group. MOVE lives communally and are often engage in demonstrations against police brutality, racism, animal rights and other issues. This group has had two major conflicts involving the Philadelphia Police. This first in 1978, which was a police standoff that resulted in the death of a police officer, possibly by friendly fire, injuries to several other individuals, and the life sentence of 9 MOVE members. In 1985 there was another standoff between MOVE and the Philadelphia Police Department. This standoff ended with the death of 11 MOVE members, to include John Africa and 5 children, and the†¦show more content†¦The police returned fire with automatic weapons. The Philadelphia Police fired approximately 10,000 rounds. The siege lasted 90 minutes. The MOVE members had a fortified bunker built on the roof top. This was seen as a sniper threat and an opportunity for an entry for more tear gas (Floyd-Thomas, 2002; White, n.d. Trippett,1985). A plan was developed and then ordered by Commissioner Sambor to bomb the bunker and breach the roof. This make shift bomb. containing three and a half pounds of C4 and Tovex explosives, was dropped from a Pennsylvania State Police Helicopter (Floyd-Thomas, 2002). The ensuing blast ignited a blaze that engulfed the neighborhood in flames, eventually destroying approximately 65 nearby houses. The firefighters, that had earlier been spraying the MOVE house, stood by as the fire engulfed the first house and then the others. The order to let the fire burn was given by Commissioner Sambor. It was feared that Firefighter would be targeted by MOVE. The aftermath left eleven dead, five were children, 65 houses burned downer and 350 people displaced. An investigation to the incident showed that Mayor Goode was negligent for allowing a failed operation to continue (Floyd-Thomas, 2002; Trippett,1985; White, n.d.). The investigation into the incident showed a gross abuse of force and negligence by all those involved. This was a major act of police misconduct, but was it one of just a few officers

The Strategic Information System for Qantas Airways Free-Samples

Question: Discuss about the Strategic Information System for Qantas Airways. Answer: Introduction Qantas Airways is an Australian airline that operates at global level. The company has to manage its operations across the globe. The company uses ERP system to manage its operations. It also used MYOB accounting software and this is integrated with the ERP system of the company (Brewer Sorensen, 2014). The objective of this paper is to discuss the literature review for accounting software in Australia, with specific focus on Qantas Airways. Qantas Analysis Current organizational structure Qantas has a very flat organizational structure. It has some levels of hierarchy; however, the level are less. The company has close to 30,000 employees. Still, the company operates in three levels of execution. The senior management or the top leaders of the company reports to Chairman (Leigh Clifford) and CEO (Alan Joyce). The next level is mid-level management that reports to various top leaders in the organization. There are more than 1000 mid-level managers at Qantas and all the employees reports to this mid-level management. The company also has some contractual workers that also reports to mid-level management (De Lange Jackling, 2013). It can be said that the company has very closed eco-system. Operational problems (e.g., inefficiency, errors) Qantas is experiencing The problem for Qantas to is to maintain and further improvise its operations and flight control management system. In general, one of the problems for players in the airline industry is inventory management. The seats are empty and sometimes seats are overbooked. It is always difficult to manage the inventory of seats for its different flights. Qantas Airways does have a flight management system in place that is used for inventory management and dynamic pricing of tickets. However, the company needs and integrated system that can come up with the pricing based on a large collection of historical data, customer trends and other factors. The current system has limited efficiency and it can be scaled beyond a limited point. Most suitable system acquisition method commercial software, custom software, or ERP? There are many accounting software and every software has its own core competency. If that core competency of the software is what core requirement of the organization is, then this alignment is the best match. Having said that, some software are good at handling financial stuff very well like GST, taxation, cycle counting, min max planning, procurement but ability to integrate with 3rdparty bolt-on systems while other are good at integrating with 3rdparty systems but at the time provides limited financial capabilities.The company should not focus to develop the software and it is not its core competency. The company should use the ERP system and this system should be customized for Qantas Airways. There are various players in the market who can customize the ERP or accounting software based on the organizational needs. The benefit or customization is that Qantas can prioritize the modules for accounting and ERP. MYOB has few advantages over other ERP software like XERO. The two key advantages are cost and quality. The cost of MYOB customization is less that XERO customization and the after sales support of MYOB is better than XERO. Qantas flowchart of the sales procedures The business model of Qantas is to earn from the tickets of domestic and international travelers. The company also makes some revenue from the airport freight system. It is important that the accounting software and ERP system should help Qantas to manage its processes and sales procedures in an effective manner (Kosalge Ritz, 2015). The flowchart of Qantas sales procedures can be shown as: Control problems and frauds possible in current system The Information Systems has various advantages for the organizations. However, there is a place for various frauds system that should be observed (Watson, Brunner, Wellard, Hughes, 2016). Here there are 2 potential problems first is the identification of appropriate inventory and thus order size and another one is that current information systems are not built that can supports e-procurement and often there is large lead time in procuring the materials (Zunk, Marchner, Uitz, Lerch, Schiele, 2014). It is important that the frauds around the area of inventory management should be minimized. Accounting software Analysis There are various accounting software that Qantas Airways can use. It is always better to have a deep understanding of the system before implementing the system (Mastracchio Jimenez-Angueira, 2015). The various aspects of accounting software can be discussed as: Development of the accounting software packages History of accounting software in Australia goes back to 1950 and later when Intuit launched computer software for finance called Quicken in 1983. It has evolved to a much better product today with different number of modules like inventory, purchasing integrated with finance suit. It also has complete finance suite consisting of sub ledgers i.e. Account payables, account receivables and other modules like General ledger. During the same time, Teleware has also developed one such software which also does the accounting which was later acquired by another company and renamed to MYOB in 1999. MYOB then become the most successful accounting software and the best of breed software among many other like Reckon, Quickbooks, SYSPRO. Xero was also gaining popularity and its unique proposition is to handle the requirement that MYOB is not capable of (Pan, Pan, lim, 2014). For instance, it has excellent integration with numerous 3rdparty systems, mobile apps and bolt on systems. It also focus es well on reporting and provides management dashboard. It was during the year 2015 when Xero capture the maximum market share in Australia and become the top selling accounting software (https://www.xero.com/au/). Not only this, different softwares has different pricing and version to capture different markets. The current market size There is huge market size for accounting software. With more and more organizations realizing the digital revolution around us, more is their interest in switching to digital way of doing things and transform their organizations. MYOB is the biggest accounting software provider while Xero is the largest cloud provider company. MYOB has also realized the potential of Cloud and huge Australian market and investing heavily in developing could technology.As per the data from the IBIS research, accounting software market size is growing at continuous rate of 2.6% from 2013 and is around $ 20 billion currently and expected to grow at a better rate with the advent of cloud which is a way cheaper than desktop version (https://www.ibisworld.com.au ). MYOB has always sold desktop versions which were expensive however Cloud is the flavor of today with most of the companies wanted to keep the licensing cost less and focus more on their core competency by using Cloud application. Xero is the largest cloud provider and thus well placed in market having huge potential for cloud products. MYOB has also announced its massive investments in developing the cloud infrastructure and already started pushing its clients to switch to cloud version of MYOB to drive higher revenue growth (Islam, 2017). Leaders in the market and their competitive advantage One of the most important benefits that MYOB could get is that it could ask his current customers to upgrade to cloud and since its customer base is the largest, it will again become the leader and its churn rate is also very good. MYOB also has the strategic plans to stop supporting its legacy software to shake people off to upgrade to its latest offering but it could backfire also. One thing that MYOB could do is to charge premium from the customers who need support of legacy systems as legacy systems are expensive to maintain (https://www.myob.com/au). Current gaps or challenges encountered customers of accounting software/packages and recommendations MYOB premium though has limited capabilities but all these shortcoming of MYOB was removed in the MYOB exo business version which as designed for large businesses and supports reimbursements, payments, tracking deliveries however it still has certain drawbacks that its supports only standard and average costing and not first in first out costing (https://acaciacs.com.au/comparison-table-for-myob-exo-vs-myob/). The recommended accounting software for Qantas is MYOB. One of the unique advantages of MYOB is that it can be customized as per the need of Qantas. There are a lot of vendors in the Australian market who will be ready to customize MYOB. Another key advantage of MYOB is the after sales support. MYOB has a dedicated support team that is willing to provide both offline and online support (Gillis Petty, 2014). It is also recommended that Qantas should have a phased implementation of MYOB. The phased implementation plan helps organizations to learn from their mistakes and this may not be possible for big bang implementation plan (Canning O'Dwyer, 2016). Therefore, it can be said that phased implementation of MYOB is the way forward for Qantas Airways. There would be four key phases of this implementation plan. The first phase would be assessment phase. This is the phase where goals and objectives are set and the gap between the current state and desired state is assessed. It is important that Qantas Airways should have the support of various internal and external stakeholders in this phase. The second phase is framework development phase. This is the phase where the framework of implementation is decided (Ossimitz Wieder, 2016). In this phase, Qantas can benchmark its accounting software implementation project with other industry players. The third phase is the actual implementation phase (Mescall Phillips, 2016). This is the phase in which the accounting software is implemented. It is also important to mention that accounting software product lifecycle is short and every year there are new improvements in the product. The last phase would be continuous improvement phase in which the focus of the organization would be to continuously improve the existing accounting package and focus on further optimization. The timelines for implementation can be shown as: Phase M1 M2 M3 M4 M5 M6 M7 W8 Assessment Framework Development Actual Research Continuous Improvement Conclusion This above paper discusses the accounting software industry in Australia and the need of accounting software for Qantas Airways. With the above discussion, it can be said that Qantas Airways should have a dedicated system in place where it can manage its Information Systems and accounting systems. The above paper highlights that Qantas should have a phased implementation of MYOB. The phased implementation plan helps organizations to learn from their mistakes and this may not be possible for big bang implementation plan. References Brewer, P. C., Sorensen, J. E., Stout, D. E. (2014). The future of accounting education: addressing the competency crisis.Strategic Finance,96(2), 29-38. Canning, M., O'Dwyer, B. (2016). Institutional work and regulatory change in the accounting profession.Accounting, Organizations and Society,54, 1-21. De Lange, P., Jackling, B., Basioudis, I. G. (2013). A framework of best practice of continuing professional development for the accounting profession.Accounting Education,22(5), 494-497. Gillis, P., Petty, R., Suddaby, R. (2014). The transnational regulation of accounting: insights, gaps and an agenda for future research.Accounting, Auditing Accountability Journal,27(6), 894-902. Hossack, S. (2015). Cloud-based accounting and productivity tools for practitioners and taxpayers.Taxation in Australia,50(5), 265. Islam, M. A. (2017). Future of Accounting Profession: Three Major Changes and Implications for Teaching and Research.Business Reporting, International Federation of Accountants (IFAC). Kosalge, P.U. and Ritz, E., 2015. Finding the tipping point for a CEO to say yes to an ERP: a case study.Journal of Enterprise Information Management,28(5), pp.718-738. Mastracchio Jr, N. J., Jimenez-Angueira, C., Toth, I. (2015). The State of Ethics in Business and the Accounting Profession.The CPA Journal,85(3), 48. Mescall, D., Phillips, F., Schmidt, R. N. (2016). Does the Accounting Profession Discipline Its Members Differently After Public Scrutiny?.Journal of Business Ethics, 1-25. Ossimitz, M., Wieder, B. and Chapman, P., 2016, May. Management Accounting Functionality in SAP SolutionsImplications for Research and Practise. InInternational Conference on Enterprise Systems, Accounting and Logistics (ICESAL) 2016.

Quality of Customer Service Free-Sample for Students-Myassignment

Question: Required to Develop Strategies to Manage Organisational Systems that Ensure Products and Services are delivered and Maintained to Standards agreed by the Organisation. Answer: Introduction: Quality customer service is highly required to run any business organization successfully (Chang 2016). The success or failure of any product or service is dependent on the quality of customer service. Customers are considered as one of the key element of any business organization. They play a crucial role in the success of every organization. It is impossible to establish a successful business organization by underestimating the importance of the customers. The primary objective of every leading business organization is to match the satisfaction level of their customers. Quality customer service encompasses observing the requirements of the customers, supplying quality service or products, listening to their issues and improving the quality of the products or services. Customers are one of the important stakeholders of the organization (Christopher 2016). The reputation of any organization is highly dependent on the satisfaction level of the consumers. Customer service plan is an in tegral part of every organizational strategy. A quality customer service plan influences the growth of the organization. Innovative Widgets is known as one of the largest widgets producer in Australia. It has been founded in 1952. They are one of the largest suppliers of widgets for manufacturing machineries. Being one of the leading business organizations, Innovative Widgets is a huge profit making organization. It has produced pretax profit $ 2, 24,000 in last year. Recently Innovative Widgets has faced various challenges due to weak customer service policy. The management has faced difficulties to identify the requirements of its external customer and internal customers. The below mentioned article has concentrated on the customer service plan for the organization Innovative Widgets. It has enlightened all the aspect of the organization to establish customers service policies and procedure to match the satisfaction level of the customer. Customer Service Plan: Being leading widgets producers, Innovative Widgets possess huge number of internal and external customers. It has external customer over 1000. It must establish a customer service plan to meet the expectation level of its consumers. Five years ago, while the management of Innovative Widgets faces crisis due to not fulfilling its customers requirements, it has lost many consumers. This situation has led the organizational management to face an awful consequence. The organizational management has felt the requirement of a well-constructed customer service management. There are many consumers associated with the brand Innovative Widgets. The organizational maintain a huge supply chain. It is important to follow a well-established customer service plan to maintain the chain successfully. Fig: Supply Chain of Innovative Widgets Created by: Author Vision and Mission: The vision of Innovative Widgets is to match the satisfaction level of their consumers by providing quality service and products to them. The organizational management wants to maintain a healthy relation with their consumers (Davenport 2013). The organizational management wants to establish a better future for the organization and earn a desired position in the society. The primary objective of the organization is to establish as the leading organization in widgets manufacturing. The organizational management has concentrated on making huge profit by producing most useful and efficient widgets. The mission of the organizational management is to spread their network in the global market. The management wants to increase the revenue 10% in coming five years. They want to associate with all the leading machinery manufacturers in the world by providing them efficient support. Product Standard: The Primary objective of the any business organization is to maintain healthy relation with their consumers as the success of any business organization highly depends on the customer satisfaction level (Goetsch and Davis 2014). According to the managing director of the organization, their goal is to serve their consumers with quality and improved products and services to maintain healthy relationship with them. Products are the weapon for the organizational management of Innovative Widgets. It is considered as one of the major strength of the organization. In order to provide efficient support to the consumer the organizational management must focus on the quality of their product (Hollensen 2015). It must encourage the innovation to improve the quality of their product. Innovation influences the quality of the product and services. They must enhance the features of their gadgets to increase the capability of their product. This will increase the demand of their product and helps the organizational management to fulfill the customers requirement. Consumers in recent time look for products that possess several unique features that can be helpful for them. Thus, the organizational management of Innovative Widgets must focus on the features of their product and include some innovative and unique features into their product that distinguish it from other products. Innovation will influence the productivity which will be beneficial for the increasing market demand (Jeston and Nelis 2014). Innovation Widgets must use high quality material for the production of widgets. The quality of the product depends on the quality of its material. The organizational management must use standard materials to maintain the quality of their product to avoid any kind of future risk like customer dissatisfaction, customer crisis and so on. The success of any organization is highly dependent on the materials that have been used during production. To provide efficient service to the cust omers, the organizational management must pay attention to the quality of the materials. In this modern age, people prefer the products with quality, so the management must consider the fact while constructing their organizational strategy. Affordable price of a useful product always attracts a large number of consumers (Kastalli and Van Looy 2013). In order to achieve the organizational goal, Innovation Widgets must focus on product pricing. They must apply some reasonable price for their products. It will be helpful to draw the attention of maximum number of buyers. Affordable price is considered as a useful approach for any kind of products. The organizational management of Innovation Widgets must consider the fact while applying price on their products. It is often evident that reasonable price of any product leads the organization to achieve the organizational goal. The management must offer their product in an affordable price so all types of consumer can afford it. It will help them to provide quality service to their consumers and match the customer satisfaction level. Service Standard: Production of quality product is not enough. Organization must provide end to end service to its customers. The development of every organization is based on its customer service standard (Khodakarami and Chan 2014). The organizational management must concentrate on the fact that after the production of their product it must be delivered to its potential customers properly. The organization must appoint some responsible staffs who are able to supply the products to its consumers sincerely. The development of any organization is highly dependent on this service. Delivery of the product in an appropriate manner will help Innovative Widgets to earn the trust of their customer and maintain a healthy relation with them. It is important for the organizational management of Innovative Widgets to pay special attention to their consumers as they are one of the important pillars of the organization. It is the responsibility of organizational management to listen to the requirement as well as complaints of their consumers. It helps them to identify the change they to implement into their system. Although, Innovative Management is leading organization in widgets production, it has some flaws in its system, such as- the organizational management is unable to identify their internal and external consumers. The organizational management will be able to understand the requirement and loopholes in their system by listening complaints of their consumers (Krajewski, Ritzman and Malhotra 2013). Management will be able to provide efficient and effective service to its consumers. Innovative Widgets must encompass a communication strategy into their rule book to interact with their consumers. This type of communicati on plays dual role. The organizational management can listen to the issues of the buyer as well as the management can communicate about their new products and services to the consumers. Such practices can attract a huge number of buyers. It is often evident that many organizations face various difficulties due to inconvenient behavior with the consumers. The reputation of the organization is highly dependent on their customer service. In order to establish a better future for the organization, the management of Innovative Widgets must maintain healthy relation with their consumers by maintaining communication with them (Slack 2015). Policies and Procedures: Innovative Widgets must incorporate some policies and procedure into their organizational strategy so they can provide efficient service to their consumers. At first management must identify the requirement of the customers. The organizational management must focus on identifying the actual demand of their consumers. It will help the organization to identify the change they need to implement into their system (Soteriou and Stavrinides 2013). This policy must be included into the organizational strategy. Management can conduct various surveys to communicate with their consumers where the buyers will share their views. It will be helpful for the organizational development. The organizational management must take the feedback of their consumers regarding their service. It influences the service quality of the organization. According to the Rater Model consumers evaluate the service quality of the any organization by measuring their expectation with their perception. This model has highlighted five key areas based on which the consumers compare their perception with the expectation level. These five key areas are- Reliability, Assurance, Tangibles, Empathy and Responsiveness (Stadtler 2015). Reliability: It signifies that if the service of any organization is trustworthy of dependable or not. Assurance: It reflects the assurance factor of the service of any organization. Tangibles: It signifies if the physical aspect of the service is impressive or not. Empathy: It signifies the relation between the customers and organization and its employees. Responsiveness: It signifies if the organization is providing efficient service on time or not. This model is very much useful for the every organization to identify the customers requirements and the loopholes it posses in the organizational structure. The key factors of this model signify the point of view of customer. It is highly beneficial for every organization to modify their organizational structure as per the customers requirement. The organizational management of Innovative Widgets must consider this model while establishing organizational strategies and policies as these factors influence customers feedback. It is impossible to resolve any issue related to customer by avoiding these key factors (Alfes et al. 2013). It is often evident that many organizations face various challenges due to their ignorant behavior towards the customers complaints (Trainor et al. 2014). Innovative Widgets management must listen to all the complaints of their consumers very carefully to understand their mistakes and loopholes. It will be helpful for them to modify their organizational strategy according to the requirement of the consumers. It is not enough to listen to the problems of the customer; the management must ensure them to resolve the issue as early as possible. This assurance will help the management to protect their brand image. Fig: Number of Consumers call per day Created by: author Continuous Improvement Policy: The responsibility of every organizational management is to ensure continuous improvement in their service to match the expectation level of their consumers (Orenga-Rogl and Chalmeta 2016). It can be seen that the organization that maintain the quality of their service are able to achieve the desired target. In this competitive era, where every organization is giving its best performance to survive in the competition and beat their rival, it has become very important for every organization to maintain the continuous growth in the service. In order to improve the quality of the service the organizational management of Innovative Widgets must review their service and take the feedback of the consumers frequently. It will be helpful to identify the loopholes and correct the earlier mistakes to provide efficient service to its customer. The quality management plays crucial role in this process (Thomas 2013). They must ensure that the growth of organizational service is consecutive by rev iewing its service and conducting research work for taking suggestions and feedbacks from the consumers (Blazevic et al. 2013). Fig- Quality Improvement Created by: Author Conclusion: As per the previous discussion, it can be concluded that the being a leading organization Innovative Widgets must follow a well-established customer service plan to meet the expectation level of their consumers. The development of an organization is highly dependent on its customer service management. 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